April 22, 2021


AT CHEC

Big news from Cookson Hills Electric Cooperative!

The make-ready process for our fiber broadband network continues throughout our service territory which means fiber installation is underway.  

You can expect to see Ervin Cable Construction (ecc) crews on your land and in your area to install fiber in a two-part process. Here’s what this process looks like:

For members with overhead power lines, crews will first hang a strand onto the electric poles which the fiber is attached to. Then they use a machine to “lash” the fiber cable to the strand permanently.

For members who have underground power lines, a contractor will pull the fiber through the conduit that was previously installed in the ground adjacent to the power line.

While we are still in the early stages of the project, and several steps remain to be performed before members are fully connected, the addition of fiber to our system brings members one step closer to the reality of fiber-to-the-home. We appreciate your patience as work continues, and we look forward to sharing our progress throughout this exciting project.

 

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Scammers are once again targeting the Cookson Hills Electric service area. This time, they are not only attempting to swindle money over the phone but are also making personal visits. There have been reports of individuals claiming to be Cookson Hills employees, contractors, or representatives visiting homes and asking to inspect the electric meters. These individuals assert that Cookson Hills Electric is replacing all meters with digital ones to accommodate solar power and that members would be charged $15 a month for the new meter.

We want to assure you that this information is NOT accurate, and these individuals are not affiliated with Cookson Hills Electric Cooperative or Cookson Hills Connect. Here are three simple tips to help you avoid being scammed:

Never give a copy of your bill, driver's license, or personal information such as your date of birth, social security number, or account number to anyone visiting your home, calling, texting, or emailing you. Only provide this information when you visit our office or initiate a call to us.

Watch out for warning signs, such as threats to disconnect your service or requests for payments using gift cards, wire transfers, or other unusual payment methods.

If someone arrives at your home, ask them to wait outside while you call Cookson Hills Electric at 800-328-2368 to verify their identity. If they contact you by phone, hang up and contact us to discuss your account. Don’t reply to an email or text without contacting us first.
You work hard for your money, and scammers try to trick you out of it. Cookson Hills Electric is here to help you avoid these scams. Remember, call us at 800-328-2368 or visit our office, and we will be happy to assist you by addressing any questions you may have. For further information on avoiding scams, visit the Utilities United Against Scams website at https://www.utilitiesunited.org/#ConsumerGuide.